Legal & Payments

Yes. Installment payment plans are available with our consent. All installments must be paid no less than 10 days before your event. Talk with your concierge during consultation and we will set up a plan that works for your timeline.

We accept Zelle (no processing fee), ACH bank transfers (no processing fee), and all major credit and debit cards (processing fee applies). You receive a receipt for every transaction. Late payments are subject to an administrative fee per our Terms of Service.

A 50% first installment (non-refundable) secures your wedding date and executes the Terms of Service. The remaining balance is due no less than 14 days before your event. If you elect an installment payment plan, all installments must be paid no less than 10 days before your event.

The 50% first installment is non-refundable for any cancellation. For cancellations made less than 14 days before your event, the second installment is also non-refundable. Postponements may transfer your deposit to a new date (subject to our availability) when you pay the contingency-date fee; you must re-book within 365 days of the original event date to preserve your payment. Canceling one service (e.g., photography but not videography) or substituting the event for a different occasion is treated as a full cancellation. Full terms are in our Service Agreement.